Amy Lichtenwalter

Chief Visionary Officer

Amy Lichtenwalter is the dynamic force behind Implico Communications Inc., where she serves as the Chief Visionary Officer. Since founding Implico in 2012, Amy has led her team in transforming how companies engage and connect with their employees. With an extensive background in art and consulting, Amy uniquely bridges the gap between design and strategic communications, ensuring clients achieve their goals.

Amy’s professional journey is a testament to her resilience and vision. Amy embarked on a mission to champion transparency and equity in healthcare communication. Her dedication has led Implico to demystify healthcare benefits, making them accessible and understandable for everyone.

Under Amy’s leadership, Implico has developed innovative communication strategies for high-profile clients across various industries, including transportation, hospitality, retail, and professional services. Their client list ranges from employer groups of 100 to Fortune 500 companies. She began her career by building the entire internal communications infrastructure for one of the top insurance brokers in the US, establishing herself as a subject matter expert in the field.

Amy’s influence extends beyond her company. She stays at the forefront of design trends by attending conferences and actively engaging with industry leaders and she is known for her thought leadership in the communications industry. Through initiatives like #ImplicoGivesBack and the Implico Academy fellowship program, Amy is dedicated to nurturing the next generation of benefits communication leaders.

At Implico, she and her team manage every aspect of benefits communication programs, providing turnkey solutions and ensuring clients shine every step of the way.

Stephen Graziano

Chief Growth Officer

Stephen Graziano is the Chief Growth Officer at Implico Communications, where he plays a crucial role not only as a sales leader but also as a partner, strategist, and consultant. With a robust background in insurance and technology, Stephen brings a holistic approach to client solutions, leveraging his extensive experience to guide clients towards the right deliverables.

Stephen’s career began with a leap of faith, moving from his education degree directly into a 1099 sales position, a decision that paid off and shaped his professional journey. His early experience includes working internally at a carrier and owning his own agency, which provided him with a comprehensive understanding of the insurance industry. Transitioning into the communications space, Stephen led teams at various companies, developing effective communication campaigns and enhancing employee education for clients of all sizes.

At Implico, Stephen has been instrumental in structuring processes, including product development and design. His ability to understand a client’s needs and determine the best path forward, combined with his knowledge of market offerings, allows him to provide top-notch guidance and solutions. Stephen’s strategic vision and leadership have played a critical role in evolving Implico from a boutique agency known for its white-glove service into a widely recognized and respected industry leader in benefits communications.

Stephen’s core values are deeply rooted in his identity as a father and a family-focused individual. His leadership style is centered around an “others-focused” approach, focusing on growing employees and helping them reach their full potential, which in turn strengthens Implico and enhances the company’s ability to deliver at the highest level.

Stephen’s vision for the future includes expanding Implico’s national reach and partnerships with brokers, furthering the company’s influence and impact in the communications industry. Outside of work, he enjoys spending time with his family and hitting the golf course for an occasional round.

Alissa Konecny

Communications Director

Alissa Konecny has been an integral part of Implico Communications since 2016, serving as the Communications Director. In this role, Alissa oversees the content creation process and ensures the seamless execution of communication strategies. She leads the Contents and Quality Assurance team and collaborates closely with the design team and project managers to deliver precise and timely results.

A Dallas native and graduate of Southern Methodist University (SMU), Alissa combines her academic excellence with a deep passion for refining communication. She excels in crafting complex messages and change management communications, ensuring that every project, edit, and client request is executed with the highest level of accuracy and quality. Her meticulous attention to detail and innovative leadership have been instrumental in elevating Implico Communications across all facets of operations.

Alissa drives the company’s communication strategies with unwavering commitment, overseeing the quality assurance team to maintain the highest standards in every deliverable. Her ability to collaborate seamlessly with various teams ensures that Implico’s clients receive exceptional service and communication solutions that meet their unique needs.

Dedicated to continuous improvement, Alissa stays current with industry trends and best practices, bringing fresh ideas and insights to her role. Her leadership and dedication have significantly contributed to the growth and success of Implico Communications, reinforcing the company’s reputation as an industry leader in benefits communications.

Outside of her professional role, Alissa is committed to her community and enjoys exploring Dallas’s vibrant cultural scene. Her passion for communication and quality assurance continues to drive her efforts in making Implico Communications a trusted partner for clients nationwide.

Mary Dvorak

Creative Director

Mary Dvorak serves as the Creative Director at Implico Communications, bringing over two decades of design experience and leadership to the company. With a passion for creativity and innovation, Mary spearheads a dynamic team of 35 designers, ensuring that each project captures the unique needs and vision of Implico’s clients.

Mary’s expertise lies in her ability to inspire and mentor her team, fostering an environment of creativity and excellence. She is dedicated to investing in the development of younger designers, providing guidance and teaching them the skills necessary to excel in the industry. Her leadership style is characterized by a collaborative approach, encouraging her team to push the boundaries of design and deliver exceptional results.

As Creative Director, Mary takes a hands-on approach in meeting with clients to capture their vision and translate it into impactful designs. Her keen eye for detail and commitment to quality ensure that every project not only meets but exceeds client expectations. Mary’s innovative designs have played a crucial role in establishing Implico Communications as a leader in benefits communications.

Mary’s professional journey is marked by numerous successes and accolades in the design industry. Her ability to blend creativity with strategic thinking has been instrumental in driving the creative direction of Implico. She stays current with industry trends and continuously seeks out new techniques and technologies to keep Implico at the forefront of design innovation.

Outside of her professional role, Mary is deeply committed to her community. She enjoys spending time with her family, volunteering, and cherishing the occasional date night with her husband, Craig. Mary’s dedication to her craft and her community continues to inspire those around her, making her an invaluable asset to Implico Communications.

Ellen Griswold

Senior Project Manager

Ellen Griswold is the Senior Project Manager at Implico Communications, where her engineering background and expertise in Lean Fundamentals have been pivotal in refining and standardizing the company’s processes. Originally from Dallas, Ellen studied Civil Engineering at the University of Kansas and began her career as a civil analyst at Kimley Horn. She joined Implico’s Dallas office with a commitment to driving excellence and efficiency in project management.

In her role, Ellen leads the project management team, ensuring that all projects are delivered on time and meet the highest standards of quality. Her certification in Lean Fundamentals allows her to effectively manage the team’s internal resources, ensuring a consistent workflow and on-time delivery of projects. Ellen’s strategic approach and meticulous attention to detail have been instrumental in optimizing Implico’s operations.

Ellen is not only dedicated to managing projects but also to supporting and growing her team. She trains new employees in benefits communications, sharing her knowledge and expertise to help them excel in their roles. Ellen’s leadership style is characterized by her ability to foster a collaborative and supportive environment, where each team member is empowered to reach their full potential.

As a senior project manager, Ellen meets with clients to ensure their projects run smoothly and align with their vision. Her proactive approach and strong communication skills ensure that clients are consistently satisfied with the outcomes of their projects. Ellen’s ability to navigate complex projects with ease and her dedication to client success have made her a trusted leader at Implico.

Outside of her professional role, Ellen is actively involved in her community. She volunteers with the Junior League and enjoys spending time with friends and her mini Bernedoodles. Her hobbies include hammocking, baking, and crafting, activities that reflect her creativity and zest for life.

Ellen Griswold’s blend of technical expertise, leadership skills, and dedication to excellence makes her an invaluable asset to Implico Communications, driving the company’s mission to deliver outstanding benefits communications solutions.